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Are you not satisfied with our services / products ?
At Sarmaya Microfinance, we endeavor to render the top class products and services to make sure that our customers can expect the very best in Industry. However at times, even after the best of efforts things can go wrong. Obviously you are here because something has. We express our sincere regret, if our service or products are not up to the expectations. Please tell us about it and we will do our very best to redress the same.
If you are not satisfied with our services please write to our Grievance Redressal Team at:
Customer Care Service
Customer Support Specialist:
E-mail: complaint@sarmayamf.com
For any complaints or grievances received under the Grievance Redressal System (GRS), our Grievance Officer shall acknowledge the receipt of the consumer complaint within forty-eight (48) hours and redress the complaint within one (1) month from the date of receipt of the complaint.
Sarmaya Microfinance Private Limited is a leading Microfinance Institution in Pakistan, that offers a wide range of innovative financial services by leveraging state-of-the-art technology, enabling customers to access financial services instantly on anytime, anywhere.
Company Inc No: 0189086
NTN: 4686084
Valid License number: (SC/NBFC-1-212/SMPL/2021/01)
Status -Active
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